Homes like this colonial in North Andover, MA are great family homes. These homeowners had a busy schedule and wanted their house to be a comfortable space for their family, without spending a fortune in energy bills. They used electric heat in the winter and window air conditioners in the summer, but their energy bills were much higher than their neighbors.

The family was also tired of the twice a year commitment to install window air conditioners throughout the home. Not only are they a pain to install, but these AC units are noisy, expensive to run, and inefficient in keeping the home cool. They decided it was time for a better solution that would help them with energy bills while providing increased comfort throughout the home. Specifically, they wanted to target areas like the family room and bedrooms.

They gave us a call at NETR because after their research they knew that ductless was a possibility for their home.  They especially liked the Mitsubishi Hyper-Heat system after everything they had read about it. They chose to call us because of our many years of experience and our status as a Mitsubishi Diamond Elite contractor, in addition to our outstanding reviews.

North Andover colonial gets a 5 zoned ductless heating and cooling unit.


Problem: Our homeowners had electric heat and were using window units to heat and cool their home but were drowning in energy bills!  They wanted a more efficient system that would provide them with year-round comfort. 

Solution: NETR installed a Mitsubishi Hyper-Heat Ductless Unit with 5 zones of heating and cooling to allow pinpoint control of the temperature throughout every zone, ensuring comfort 365 days a year. The homeowner will get their windows back, save money every month on energy bills, and enjoy perfect comfort at the same time!


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This family wanted to make sure that heating and cooling their home was comfortable and affordable throughout the year. Homes that rely on electric baseboard heat often find that it can be expensive, especially in the winter. The new heat pump technology offered in the Mitsubishi Hyper-Heat systems offers efficient transfer of heat into your home even when it's -13F outside!  This kind of reliability is a huge blessing during the tough winters we've had recently.

In addition, ductless heating does a great job of circulating air throughout a room, ensuring that it is comfortable anywhere not just by the baseboard. This means faster comfort and less money spent on cranking up the heat trying to eliminate those drafty corners.

Their existing window air conditioners were also a problem that needed a fix. The unit take up the windows in each room, which made the rooms darker, created excess noise, and did not deliver the comfort they needed, especially considering how expensive the units run. Our family was looking for a solution that would keep them comfortable and not cost a fortune.

By adding a Mitsubishi Hyper-Heat ductless system with five separate zones we were able to solve their problem. We installed a wall unit in each room that needed additional heat or cooling (pictured below). Our homeowners will be able to enjoy each area of their home and control the temperatures of each room as needed.  

This also means they'll have the ability to shut off areas that are not in use, like the bedrooms during the day, and just adjust the temperature when they need it at night. They'll get a great response in a short amount of time while saving money by not heating or cooling rooms when they are empty!

These units work as heaters and air conditioners, they even help control humidity, improving the overall air quality wherever they are installed!  All the rooms in this home will now be cool and breezy even on the hottest days of summer and you won't be able to find a chill anywhere come winter. The heat pump will be able to work right alongside their existing system but they may never need their baseboard units with the comfort they're getting from the ductless system!

Indoor installation of wall unit for ductless heating and air.Indoor installation of wall unit for ductless heating and air in the bedroom.Indoor wall unit installation for ductless unit.Wall unit ductless installation in kid’s bedroom.Example of ductless installation in the office.Outdoor installation for ductless five zoned system.

In the summer, ductless systems also work as air conditioners, providing cost-effective comfort without taking up windows, or requiring the bi-annual install/put away ritual of window units. You can change from heat to cooling at the touch of a button and the system will deliver the comfort you need.  

When we get those surprise cold snaps or warm spells, this family will be able to make their home perfectly comfortable without trying to figure out which weekend they'll devote to switching out the window units.

Because of this energy efficient technology, many homeowners qualify for rebates that are available for upgrading to environmentally friendly systems.  Our homeowners were able to qualify for a Mass Save rebate of $2,500 and a Mass CEC rebate of $625, saving them $3,125 on the cost of installation. This solution was a great upgrade for their home at an affordable price. Additionally, the warranties on the systems have been extended to twelve years, giving homeowners peace of mind as well as increased comfort in their home.

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There are still rebates available, so if you are interested in this type of energy efficient equipment, be sure to ask your NETR specialist about what rebates you could qualify for with your new system! 

To recap the key points of this home and our solution:

  • The home owners now have a comfortable, quiet solution to cool five different areas of their home and provide heat in the winter all at the touch of a button.  Don't forget it controls humidity as well, so they will be comfortable every day of the year!

  • They’ll see a drop in their energy bills both in winter and summer because of the energy efficient technology which saves them money each month.

  • No removal or replacement of existing equipment was necessary.

  • The homeowners qualified for rebates of $3,125, making it a cost-effective as well as a comfort upgrade to their North Andover home.

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A Great Investment

This kind of installation is going to help our family with several problems. They can still use their baseboard system for heat, but the ductless is likely to provide better quality heat throughout the rooms, this way they have a backup system still in place. The family now has a year-round solution to provide comfort in summer and winter, without the annual ritual of switching out window units. This frees up time as well as saves money with a more efficient and cost-effective system. Best of all, this permanent solution will be quiet and efficient, which is a huge improvement over window air conditioners or space heaters.

The energy-efficiency of these systems and its whisper-quiet operation are big wins as well.  The family will get quiet comfort and they will save money each month. This extra comfort in the pocketbook will be appreciated as well, especially with a growing family!

The warranty on all qualifying systems installed after April 1, 2015 has recently been extended to 12 yearsClick here to see the details. 


Learn more about Mass Save and CEC rebates.

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                                                                                             HOW DUCTLESS WORKS                                                  

Check out this quick video about multi-zone ductless heating and cooling from Mitsubishi. Not the same layout, but you'll get the idea. Please give us a call if you have any questions about your home.

 
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