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Resource Type: Videos

Why You Should Consider a Heat Pump (Video)

Mike Cappuccio talks about why homeowners should consider heat pumps for a greener way to heat and cool their homes.

I’m Mike Cappuccio, the founder of N.E.T.R., and today I am here to talk to you about a greener way to heat your home.

When we look at oil and gas, these are all sources of non-renewable energy. And at some point, probably within the next 50 years, we’re going to run out of natural gas and we’re going to run out of oil. So we got to be looking at alternative ways to heat our homes over the next 30 to 50 years.

Massachusetts has a goal in place by 2030 to reduce the carbon footprint, because when you’re burning natural gas and you’re burning oil, these are some of the things that are contributing to the climate change and what’s happening in the country today, and in the world. So I think we’ve really got to be looking at, “what are the alternative sources to heat our home?” Well, the heat pump.

The heat pump’s been around for years. I’ve been selling heat pumps and installing heat pumps for 32 years now. They do heat your home. They will work, and they will heat your home. You can remove the current heating system that you do have in your house now that is contributing to the problems that are happening around the world today. So let’s take a look at, how do we do that?

We would come into your home, assess, look at what’s going on in the home. You’d need to have the proper load calculations done on your home. I always suggest to people, let’s seal up the home, let’s look at the envelope, let’s look at the windows, let’s look at the insulation. Let’s look at what we can do to make the home tight, to reduce the amount of heat leakage that would go to the outside of the home.

With basic physics, you put an ice cube on the table and it will melt. Why is that? Warm air goes to cold. So if the warm air can leak from the inside of the home to the outside of the home, we don’t want that happening. So we look at all those factors, we look at what type of heat pump can heat your home.

With heat pump technology today, these manufacturers are striving and striving on cold climate air source heat pumps to heat your home when these ultra-low temperatures are coming; minus five, minus 10, minus 15. I’m seeing heat pumps now at minus 15 degrees that are giving you a hundred percent efficiency. So the advancement of the heat pump technology is unbelievable today.

The other thing that you’ve really got to look at too, and consider, is when I’m burning an oil furnace in my home and the gases that are just escaping, maybe into the basement, or escaping into the attic, that you could maybe have a leaky flue, or an unsealed combustion chamber where these natural gas fumes and oil fumes are going into my house… What is the quality of the air that’s in my home? I mean, we’re really not opening up windows in the winter time to let fresh air into the home, so the heat pump doesn’t have…we’re not burning any of these fuels. So we’re contributing really to the quality of the air in your home too.

So I really think that this technology is moving very, very fast right now into the world, and into homes in the United States right now. So if you’re considering a greener way to heat your home, you’ve got to be looking at these ideas.

What Is a Heat Pump and How Does It Work? (Video)

Mike Cappuccio talks about heat pumps and how they work to both cool and heat your home with a high-efficiency, variable inverter.

I’m Mike Cappuccio, the founder of N.E.T.R., and today I’m here to talk to you about “what is a heat pump?” Well, basically it is an air conditioning system with an additional component that is added.

So when you look at a central air conditioning system that you might have in your home, it’s made up of four different components. You have an evaporator coil, an expansion valve or a metering device, a compressor, and a condenser. The compressor and condenser sit outside the home and the evaporator and the metering device sit inside the home. Okay, so when we have that system and we run that system, cold air comes out into the home and the warm air goes over the cold coil, and it gets extracted to the outside of the home. So if you go outside the home, you’d feel warm air coming out of the condenser coil.

Now, when we use the heat pump side of this, and we put the thermostat to heating mode in the wintertime, we activate the reversing valve, which basically makes the air conditioning system a heating system now. Now inside the home, we still have the evaporator coil, but that becomes a condenser coil. The cold air runs over the warm coil and the cold air gets extracted to the outside of the home. So when you go outside the home, you feel the cold air coming out of the condenser coil, which is now what we call the evaporator coil, that sits outside the home. So it’s really an air conditioning system with the reversing valve added for the heating side in the wintertime. It’s as simple as that.

N.E.T.R., Inc. Clean Heat Seminar 2021

Mike Cappuccio, founder of N.E.T.R., Inc., gives a seminar on clean heating, also known as Air Source Heat Pumps, and how to optimize your home for the greatest heating and cooling efficiency.

Replacing a Central Air System with a Heat Pump (Video)

Mike Cappuccio talks about replacing a central air system with a heat pump by utilizing your existing ductwork, but converting it to a ducted heat pump system.

I’m Mike Cappuccio, founder of N.E.T.R., and today I’m here to talk to you about an option of replacing your central air conditioning system with the Mitsubishi heat pump system. Now you’re probably saying to yourself, well, why would I want to do that? I have an air conditioning system. Let’s say it’s 20 years old, and your air conditioning system is up for replacement. It’s gone through its life expectancy and it needs to be replaced now. So now we’re sitting there wondering, “oh boy, well, what are my options? What can I do?”

Okay, so one of the options I want to present to you today, that a lot of people just don’t think about, is this. Let’s say you have radiators in your home, or you have baseboard in your home, and you just have a central air conditioning system that’s either in your attic or your basement.

Okay. So it’s only just being used for air conditioning. You have existing duct work in the home. Well now with today’s technology with hyper heat, you can replace the air conditioning system with an air conditioning system and a heating system. So what does that mean? Okay. So we’re putting in a heat pump, is what we’re doing. We’re not just putting in an air conditioning system.

In my previous video, I explained to you what the difference was between an air conditioning system and a heat pump. Well, now what we’re going to do is install this heat pump into your home. And basically we take the air handler route. That’s either in the basement or in the attic, replace it with the Mitsubishi air handler. Put a condensing unit outside that can do heating and cooling. And now you have the ability to heat and cool your home with the existing ductwork that was already there from the air conditioning system.

So you can either use this as an auxiliary heating system in your home, and put integrated controls in with it, and basically use that system above certain temperatures to heat your home, which would allow you to lower the carbon footprint of gas going into the air, etc.  Or you could heat your home full time with this if you wanted it to. And we’ve even done this where we’ve taken boilers out and taken oil systems and gas systems out of homes and just use the Mitsubishi system to heat the home. So it’s really an alternative that you should be looking at when it comes to replacing your existing central air conditioning system.

Heat Pump Rebates and Financing (Video)

Mike Cappuccio talks about rebates and financing options that are typically available to homeowners through state-run energy agencies and ductless installers.

I’m Mike Cappuccio, founder of N.E.T.R., and today I’m here to talk to you about rebates and financing for heat pumps for your home.

So, a lot of people ask me about this topic, “How do I go about doing rebates? How do I go about doing financing in different ways?” So, if you are considering a heat pump for your home and you don’t think you can afford this, this is something that you need to talk to an installer like us about, because we can help guide you through this process, because we know these programs, we work with these programs every day.

When we look at rebates, rebates are coming from all different angles right now. We’ve got Mass Save out there who’s got a very aggressive program for anything from installing a new system to changing out a system. We’ve got multiple municipal electric companies now in the towns where Mass Save was never available that are jumping onboard with multiple rebate programs. I’ve seen probably at least 20 to 30 municipal communities now that have come onboard with the rebate processes where they never had that before.

The next thing is the Mass CEC is involved now in the heat pump program as well. If you’re looking to replace an existing system in your home and remove a natural gas or oil system from your home, there are certain rebates through those programs.

And then, when we get into the financing options. Mass Save now has a 0% for seven years. We work with this very closely through the PATH Program that we’re involved in with N.E.T.R., where we can help you with these particular financing options. We’ve worked with multiple different banks on how to get these funds to you. But it’s a 0% for seven years for the heating system.

So again, if you think that you can’t afford this system, you definitely need to reach out and let us help and guide the way to show you all of these different options in rebates and financing.

[Disclaimer: Rebates and financing options change, and vary from state-to-state. Check with N.E.T.R. or your local installer to see what’s available now in your community.]

Heat Pump Myths (Video)

Mike Cappuccio talks about common heat pump myths, including that they create their own heat, and that they can’t heat in very cold temperatures.

My name is Mike Cappuccio. I’m the founder of N.E.T.R., and today I’m here to talk to you about some of the myths about heat pumps.

The first myth I want to talk to you about is a lot of people say that heat pumps create heat. Well, they don’t really create heat. What they do is they take heat and they move it from one space to another. Example, they take the heat and they move it outside or they take the cold there and they move it outside, and they move it from one place to another.

Now, with the gas furnace, you do create heat inside the home, because that has a flame and it is burning inside of the home. So with the actual electric heat pump, you’re just taking the heat from one place to another, putting it outside or putting it inside, doing what you’re doing with that.

The other thing people say is heat pumps don’t work in cold temperatures. Now that is one of the biggest myths that I’ve ever heard in doing this in 32 years of businesses, that they don’t heat in cold temperatures. Well, they do. We’ve proven this.

We’ve been working on this for the past 15 to 20 years where we do have heat pumps that heat down to minus 13 degrees (F). We have multi-zone systems that heat down to full heating capability at five degrees. And we have done these in homes as a full source of heating. The older heat pumps basically had a condenser that sat outside, maybe an air handler that might’ve sat in the basement or the attic. And a lot of these heat pumps didn’t heat at cold temperatures, and they had to use what was called a backup source of heat. And you’d look at the thermostat and you’d see the light on below 32 degrees, and it would say “auxiliary heat is activated”.

Well, what you are activating is basically like a toaster oven that would sit in your duct work and it was an electric heating element that would basically be heating your home. So you weren’t really heating the home with your heat pump, you were heating it with electric heat at that time. So they did not heat at that time, but now that’s gone away. We don’t use backup electric resistance heat in heat pumps anymore.

The third myth is that gas furnaces are more efficient than heat pumps. Well, I’m not going to say that gas is more efficient because I’ve seen instances where an inverter-driven heat pump at cold temperatures is much more efficient than gas heat. So when you look at an 80% furnace versus an inverter-driven heat pump, we’re right about the same efficiency when it comes to cost per BTU.

And when you look at the heating season in New England, we don’t really have a lot of extremely cold days. If you were to look at the heating hours of how long we actually have in the wintertime, it’s not as great as you think, below a certain temperature. So the pumps are super efficient at 17 degrees, 20 degrees. And we have a lot of days and a lot of hours we’re at those temperatures, where we can be more efficient than a gas furnace.

The last myth that I want to talk about is that you can’t use other (heating) sources with a heat pump. Well, we’ve done many installations where we integrate a heat pump with an existing heating system. So what you basically do is you come in the home and you can put in a ductless heating and cooling system into the home and integrate it with the existing heating system. So above 20 degrees, you’re using the heat pump to heat your home all the time and below 20 degrees you can be using the fossil fuels to heat your home, depending on which system has more efficiency at those temperatures, because there are some gas furnaces that are very efficient, when you get into the 98% furnaces and things like that. In some of these older homes that do have some leakage in the home where you do have a higher heating capacity, you might need an auxiliary heating system or actually a backup heating system. So you can integrate both together. There’s many integration packages you can put in to use the two together.

Heat Pump Maintenance (Video)

Mike Cappuccio talks about heat pump maintenance, what’s involved in it, why you should do, and how often you should have your ductless heat pump system cleaned and maintained.

My name is Mike Cappuccio. I’m the founder of N.E.T.R., and today I’m here to talk to you about air source heat pump maintenance. Now we have two different types of systems with the air source heat pumps. We have a ducted system, and a ductless system.

First let’s talk with the ductless system heat pump maintenance. What should be done before the heating season? Obviously, you would want to have someone come out to your home at the beginning of the season, preferably mid-September to mid-October, to ensure that your heat pump is running at the optimal way that it should be running for the heating season.

There are a few things that should be done on that checkup. Number one is, you want to make sure that the coils are clean; the indoor coil, and the outdoor coil are clean; the filters are clean, and basically, the drain line is clear; any condensate can run out of the machine and go outside.

The biggest thing is checking the charge, and the superheat, and the sub cooling on that machine, because if the refrigerant charge is not at one hundred percent full, what can happen in the wintertime is if the machine is low on charge, or it might’ve had a small leak, or something like that, the machine would be running at full speed all day long outside. So that means the compressor is going to be ramped up to the maximum hertz that it can be running at, and cost you a lot of money to operate your heating system at that point. That is the major thing that really needs to be checked with that.

So, vice versa with the ducted system. You just want to make sure that everything is the same as the ductless system, but you want to make sure that the filters are clean as well. That could be an air filter that might need to be changed. Make sure that the thermostat on the wall is operating properly.

Probably on the ductless system, let’s just make sure the batteries are good in the remote as well, and go from there with the heating season.

Advanced Hyper Heat Systems (Video)

Mike Cappuccio talks about the most advanced hyper heat systems available which have full capacity to heat your home even at temperatures down to -13 degrees F.

My name is Mike Cappuccio, I’m the founder of N.E.T.R., and as you all know, I’ve been selling and providing Mitsubishi heat pump solutions in homes for the past 32 years. And I’ve watched, over the last 30 years, the evolution of heat pumps. When I look back 30 years ago, when we were installing heat pumps, they could heat a home, but they really could only heat the home at 30 degrees and above. We really couldn’t provide a lot of heating.

And as times advanced, we got more into the heating parts of the Mitsubishi heat pump systems that we were providing and we got to get it so it was about 17 degrees where we could provide full heating capacity out of a ductless mini split heat pump. And that was, if your unit was a 12,000 BTU unit, at 17 degrees it would give you 12,000 BTUs.

And then, I’m going to say probably about 10 years ago, we came out with the evolution of hyper heating systems where, at 5 degrees, the systems would put out full capacity. So what do I mean by that? If you had a 12,000 BTU unit, now at a 5 degree outdoor temperature for heating, you could heat the home and get the 12,000 BTUs out of that system.

Well, what’s happening now is there’s a new evolution that’s even going to lower temperatures. So now what we’re seeing with the new advanced equipment is -13 degrees. So at -13 degrees, a 12,000 BTU heat pump will give you 12,000 BTUs. So what that means is at 5 degrees, it’s actually giving you a little bit more heating capacity, it’s probably giving you 14-15,000 at 5 degrees.

So what’s happening now with the cold weather climate heat pumps is everyone is striving, the manufacturers in this marketplace, to be able to have these heat pumps heat at lower temperatures with full capacity, so they can heat your home in the wintertime as a full source of heat. This is an evolution that is just not going to stop. It is going to keep rolling and you are going to see in the next 20 years, that everyone is going to be using a heat pump to heat their homes.

Heat Pump Zoning and Whole Home Solutions (Video)

Mike Cappuccio, founder of N.E.T.R., Inc., talks about how to zone the heating and cooling in your home with a heat pump system, and why a whole-home, ductless heating and cooling system may be right for you.

Good morning. I’m Mike Cappuccio, founder of N.E.T.R., and today, I’m here to talk to you about a topic that I just love. It’s “Why would I install an air source heat pump in my house? Why would I want to do zoning in my house? And what about whole home solutions as well? How would you go about this when you come into our home?”

So a lot of people say, “Well, why would I want to zone my home with an air source heat pump heating and cooling system?” Well, let me tell you why. Let me ask you this question. When you walk into your house today, when you come in the front door, is there a switch that you turn on that basically turns on every single light in your home and every single appliance in your home? No, there isn’t. Well, why not? Why are there separate light switches in separate rooms? Because, that’s the way we do things, it’s efficient. We don’t want to have lights and appliances on in rooms where we’re not.

Well, it’s the same thing, when we come into your home and we zone your home with an air source heat pump system. I’m not saying I don’t want the heat on in those zones, sometimes I might want them off, you could turn them off if you want to. But you can turn the temperatures back in those zones. With an air source heat pump zoning system, you can come into a home and zone separate rooms, separate temperatures, to either turn off, turn on, higher temperatures, lower temperatures. Someone might like it at different temperatures.

But with the zoning capabilities, you pick up tremendous amounts of energy efficiency. So, example, if you work from home now, in the days of COVID, and you have a home office, but you have maybe three kids in three bedrooms, and everyone goes to school during the day and you’re home working during the day. Well, why do I want to heat and cool every single area of the home? When I’m spending eight hours in the office at home I just want that one office to be cold.

Just think of that energy efficiency you can pick up in your home by doing that. When we looked back at the days of the old air source heat pump, we only used these units in maybe one room, where we used it as an add on system, maybe in a sunroom, or a bonus room, or something like that. But, now we have basically complete whole-home zoning solutions.

So again, now I’ll get into the whole home side of it. I’ll give you some examples of a way that a whole home solution can work. A lot of times people have a two story home, bedrooms up, living areas are down, and they might have a full attic where we can go up into the upstairs in the attic and do a whole home solution for every single bedroom on a ducted unit, where that might be one zone of the home, where the whole top level of the home has now become one zone with a ducted system. Down below, maybe have a home office, a kitchen, living room, dining room, and we can put four ductless units and do four different zones downstairs, and make that into five different zones.

So just think of that. If no one’s upstairs sleeping during the day, you can turn that temperature back to 50 degrees on the heating side. Or even on the air conditioning side, why do I want to air condition upstairs in the summertime when no one’s there? I can have that thermostat set back on a timer, whatever you want it to do, to pick up the energy efficiency. And basically have the unit outside running the three or four units downstairs, versus all five units running at a quarter of the speed of what it would run at with a traditional system.

You really have to think of that for energy efficiency. You’re only using the energy that you need in the areas of where you’re living in your home at that point in time. So, it’s a way of really looking at your home, when we come out to your home. What are your needs? How do you live in your home? Where do you spend a lot of time in your home? What will the next five years look like in your home?

So, these are all great topics of discussion when you have a home comfort consultant come out to your home, to look at doing zoning in a whole home solution in your home.