Year-Round Ductless AC System for Home in Salem, MA

The winters in Salem, MA, can be brutal, especially for homeowners with inadequate heating systems. Older oil heating systems can be prone to leaving hot and cold spots throughout the house. This inconsistency can lead to expensive energy bills when the owners try to heat the colder areas of their homes.

Salem, MA, home upgrades to ductless heating and cooling.These homeowners had a pellet stove to supplement their oil heat, but they were still struggling to keep their dining room and bedrooms warm. Additionally, the summertime presented the same problem with keeping the rooms cool.

During the summer, they had no way to keep these rooms cool. The family wanted to avoid using window AC units for a multitude of reasons. Primarily, window ACs are known to be highly inefficient and expensive to run. Another problem with window units is that they present a significant security risk since burglars have been known to use the open windows as entry points to homes.

Finally, the family decided that they were ready to find a new heating and cooling solution for their home. The family needed a system that would be energy-efficient to help save them money on their energy bills.


The Problem: The family in Salem, MA, had a single-family home with no AC system and oil heating. They supplemented the oil system with a pellet stove but still found themselves in need of a new heating and cooling system.

The Solution: N.E.T.R., Inc. installed a three-zoned ductless heating and cooling AC system that would serve the dining room and two bedrooms. This system replaced the existing heating system and provides pinpoint comfort all year long.


The Installation

Example of indoor ductless AC in Salem, MA, home.The family started their search for a new HVAC solution by looking online. There, they found N.E.T.R., Inc. and read reviews and case studies about previous jobs in the area. After seeing that we had found heating and cooling solutions for homes just like theirs, they knew we’d be able to meet their needs.

Jimmy Smithell was the project manager for this installation. Jimmy met with the family and looked over their existing system and the layout of their home. He recommended replacing the oil heating and pellet stove in the dining room and bedrooms. These units would be replaced with ductless AC indoor air handlers.

Ductless heating and cooling system installed in Salem home.The ductless ACs are built to be installed high on the walls, out of the way, so that they provide the best airflow throughout the room. Jimmy knew that he could get the job done with just three ductless ACs and an outdoor condenser unit.

The ductless units were installed in both bedrooms and the dining room. Jimmy and his team made sure to pick the placement of each unit carefully so that it would have the least visual impact and the best air distribution. Then, thin tubing was run through the walls to connect with the outdoor air condenser, which was installed on the left side of the home. This placement made it easy for technicians to get to the unit for maintenance, without it interfering with the home’s curb appeal.

The Benefits

Salem, MA, single family home gets a ductless HVAC system installed.The new system will offer state-of-the-art heating in the winter and high-quality air conditioning in the winter. Now, instead of running the entire system to try and bring a few rooms up to temperature, they’ll be able to turn up the heat in those rooms alone. Each of the ductless ACs is controlled by a separate thermostat and remote control, which allows it to be set differently from the others in the system. This design means that they can keep the bedroom nice and cozy, but cool off the dining room, without interfering with the rest of the home.

The owners knew they would want to be able to turn off the system during the days while they were away at work because it would help to save even more energy. Because the units are individually controlled, they can easily be turned off when not in use. Jimmy suggested that they equip the system with Kumo Cloud technology. This system allows the owners to access the control of their ductless ACs through an app on their smartphones. Now, they can set the temperature before heading home from work, and the entire home will be the perfect temperature when they arrive.

Outdoor condenser installed for Salem home ductless AC system.Each of the units will also monitor the humidity in the room and make adjustments. This humidity control allows the units to maximize the owners’ comfort levels even more. Now, the family will never have to endure another muggy day during the summer or suffer from dry air in the winter. Instead, they’ll be able to make adjustments whenever they need it.

Because these systems are so energy-efficient, the family was able to apply for rebates to help them save even more money. They received a total of $3,787 in rebates, thanks to the clean energy programs available to homeowners who are making their homes more environmentally friendly.

Is Ductless Right for You?

If you are interested in upgrading your home to be more energy-efficient, then contact N.E.T.R., Inc. today! Our technicians have tons of experience helping homeowners just like to apply for rebates and save money on their monthly energy bills. 

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