Our process starts with making sure our solutions fit your needs - this means we start with a phone call, not having someone waste your time in-person. After the initial phone call, our in-home consultants and technicians take you through our perfected process:
For the past 25 years we've honed this process to make the entire experience as pleasant and productive as possible.
As homeowners, many of us have worked with any general and specialty contractors.
We understand what drives you crazy about contractors - missed appointments, phone calls left unreturned, and - most importantly - leaving your house a mess.
We don't like to be treated like that, so we don't treat our customers like that.
N.E.T.R. delivers white glove service to you and your home. We combine our respect for your time and property with the best products available on the market, and our commitment to and heritage of outstanding customer service.
All of the products we install are energy-efficient, providing long term cost-of-ownership benefits. We can guarantee you will be happy working with N.E.T.R.
Offering the Best Products On the Market
N.E.T.R.'s installation and ongoing maintenance services are only as good as the products we offer to you.
Not only have we done our research and selected top-of-the-line and most energy-efficient ductless air conditioning and heating systems, but we have also dedicated our time and staff to earning the highest levels of accreditation for these products.
Selecting N.E.T.R. as your trusted contractor means you'll be working with:
Regardless of which product line you choose, you can be assured you'll be happy with the entire N.E.T.R. process - from the first consultation to ongoing warranty services. We design and install our system components for safety, maximum efficiency and comfort.
N.E.T.R. has been in the air conditioning and heating business for 25 years.
All of our technicians are liscensed, EPA-certified and covered under our company's Workman's Compensation and General Liability Insurance.
We trust your home to our employees - we do extensive background checks and ongoing drug testing on each and every N.E.T.R. installer and technician. And every person you work with at N.E.T.R. is a full-time employee - we never use sub-contractors.
We believe experience should be more than just years in business - so we've made a company-wide commitment to have deep experience with the best and most proven products on the market.
Our team of almost thirty trained service technicians have between them over 500 years of combined experience in installing and maintaining air conditioning systems.
All of our in-home consultants have been manufacturer-trained on the features and benefits of ductless air conditioning. This training is not a 'one-time' activity upon joining the company; we ensure all our technicians receive updated training on new products and new features regularly.