Resource Type: Videos

Dana Pilotte of N.E.T.R. talks about the LG ductless remote control, and shows how to use all of the features available from setting the time to programming.

Do you have an LG ductless system? I’m here today to show you how to use the remote controller for the LG mini-splits. 

Setting the Time

So when you first put batteries in the remote, or when you press this little reset button down here, the first thing you need to do is set the time. So you would press this up and down button to change the time and when you’re at the right time, you hit set. That will stop flashing and that’s going to be your time. 

Changing Celsius to Fahrenheit

So one of the first things you’re going to do is take the remote and point it at the indoor unit. You’re going to press this power button to turn it on. As you can see, it comes set up in Celsius. If you want to change that to Fahrenheit, you press this button and hold it down for five seconds. 

Changing the Mode

Now we’ll go over the modes. So the modes are going to be listed horizontally at the top of the remote. The first one is cooling mode. It looks like a snowflake. That is your regular air conditioning. Press it again. We’re going to go into the auto mode. This is the auto mode it has the A with the arrow around it. What this is going to do is change the system between heating and cooling, depending on the room temperature. Press it again, it’s going to go to dehumidification mode. As you can see, the temperature setting went away. So in this mode, it’s going to be switching between cooling and fan only, and it’s just going to be pulling moisture out of the room and blowing cool dry air in the room. Press it again. We’re going to go into heating. That’s the sunshine. And again. This is just fan only. And then it goes back to cooling. 

Adjusting the Temperature

So to adjust the temperature up and down, you press this and this is going to be the temperature that you’re trying to achieve. So if that’s too cold, you turn it up. Too hot, you turn it down. 

Adjusting the Fan

Your fan speed is displayed over here. Right now, it’s in low. As you press it, it’s going to go higher. As you can see, you’ll get more bars. Once it goes all the way to the top, you press it again and it’s going to go into an auto mode. As you can see, the bars are flashing. What that means is the fan’s going to ramp up and down by itself depending on the temperature of the room. So if the temperature of the room is 70 and you want it at 65, right when you turn it on, the fan will be high, and as it gets closer to 65, it’s going to slow itself down.

So jet mode. Say you come home and it’s really hot or really cold. You put this on in cooling or heating, and you press jet mode, it’s going to ramp this unit up to the max capacity for 30 minutes. After that 30 minutes, it’s going to go back down to its normal set point. 

Adjusting the Airflow Direction

To adjust the airflow direction up or down, you’re going to press this swing button. It’s displayed up here. It starts all the way in the down position, and as you press it, that line’s going to move up a little bit every time you press it, until it goes all the way up, and then it’s going to go into an oscillating mode. And this is just going to fan the air up and down. And then you press it one more time and the display’s going to go away. And what that means is it’s in automatic mode. So if it’s in cooling, it’s going to point the air straightforward because cold air drops. And if it’s in heating, it’s going to point it all the way down because hot air rises.

So this swing button is to adjust the airflow from left to right. There’s going to be one line that points to where the air’s going. Every time you press it, that line’s going to move a little bit. Once you go all the way from left to right, you’re going to get three lines pointing to the left. This is going to be the fan is oscillating, but directing the air to the left side of the room. And then it’s going to be three bars into the right, and that’s going to be oscillating, but directing the air to the right side of the room. You press it one more time and it’s going to oscillate completely from left to right. 

Programming the Daily Timer

To use the daily timer, the first thing you do is press “timer”. It’s going to come and it’s going to say on here with a different time. Then you’re going to change it to what time you want it to turn on, and once you’re at that time, you’re going to press set. Press timer again. We’re going to press it until we see the off flashing, and now we’re going to change it to what time we want the unit to shut off. Once you’re at your time, you press set. And you’ll see that they are both still displayed, and that means the timer is active. If you ever wanted to cancel the timer, you press the timer again. This one’s flashing. You hit cancel, and now the timer’s canceled.

Jimmy Smithell of N.E.T.R. talks about LG heat pump systems, standard vs cold climate heat pumps, BTUs, and available styles of equipment.

LG offers some great options to heat and cool a New England home.

Hi, I’m Jimmy with N.E.T.R. Today I want to talk to you a little bit about LG and the wide variety of options that they have on a heat pump to heat and cool your home.

In the heat pump world, we talk about the RED series or a cold climate, and then we also talk about a standard heat. What is the difference in these two products? Basically, the biggest difference is the heating capabilities of these heat pumps. Your RED series are called your cold climate heat pumps. These systems are capable of producing heat down to minus 13 and are very efficient down to almost five degrees.

Standard heat is more of a “shoulder month” heat pump, is what we call it. More for shoulder month heating, meaning October heat. Basically around 25 degrees, these systems start to lose their efficiencies. These systems are great for AC and also some heating backup into those shoulder months.

Both of these systems, or heat pumps, we talk about being super high efficient, so how does it run efficiently? These systems work on a ramp up, ramp down speed, or a turn up, turn down. What that basically means is if we hang a multi-zone system in your home, let’s say we put four wall mounted units in your home and they’re 7,000 BTUs a piece, some rooms need 7,000 BTUs, some rooms need 2000 BTUs. These systems are capable of seeing the room air hitting your target temperature, and then they turn themselves up and down based on those readings. If it needs 7,000 BTUs, it will give it. Once it satisfies the room, it will turn itself down and give it what it needs, if that’s 2000 BTUs or above.

They also carry a wide variety of ducted options. These are one-on-ones, meaning one heat pump outside, one air handler inside. These we’d see more in a traditional ducted style system in an attic or a basement.

They also have a wide variety of ceiling cassettes and floor mounted units. The ceiling cassette we would see more in an open concept space, a family room or a kitchen, a larger space. They’re a little bit too big for most bedrooms, but that application has been done before.

Jimmy Smithell of N.E.T.R. talks about LG heat pump systems, and how LGRED cold climate heat pumps are a great solution for year-round heat in New England.

LGRED offers some great options to heat and cool a New England home.

Hi, I’m Jimmy with N.E.T.R. Today I want to talk to you about a few options to heat and cool a New England home using LG cold climate heat pumps. What I mean by cold climate heat pumps — this system will produce heat down to minus 17 and be efficient all the way down into almost zero degrees in some situations.

This means we can heat a New England home with no other fuel or fossil source behind it, starting from a ducted, which is a one-on-one, meaning one condenser, one air handler. This air handler would go in the attic or a basement of some applications and be traditionally ducted in.

The next option is a ductless option where we install wall mounted units in the home. This option, we can really get into it and zone it. What that means is we can basically turn rooms on and off for heating and cooling. This is great because we don’t live in a hundred percent of our home all day every day, and we can really turn off those rooms that we’re not using.

Also, there is a floor mounted unit that we can install. Most of the time these would go in an attic space or a sunroom or something like that.

We also carry a line of ceiling cassettes. This application we see in a first floor, which would be a large room, more of a family room or a kitchen space. They’re a little bit too big for most bedrooms, but some applications have been done.

These are a few great options to heat and cool using LGRED cold climate heat pumps.

Jimmy Smithell of N.E.T.R. talks about LG heat pump systems, and how ductless floor mounted systems are a great option for sunrooms and rooms with knee walls.

LG floor mounted ductless systems are a great option for special applications.

Hi, I’m Jimmy with N.E.T.R. Today I want to talk to you guys about a floor-mounted ductless system. A lot of the time we see these going in sunrooms, attic spaces, or office spaces that have high windows or low walls. So, that sunroom that we mentioned would be a room full of windows with no height above those windows to accommodate a wall-mounted unit or any other type of ductless or ducted system.

A floor-mounted unit typically will tuck below one of those windows on an inside or outside wall. The benefit of this is we could pipe that system straight down through the floor and get it out to the condenser where we need to get it, without opening up any walls.

The other great option for these systems would be an attic space or a finished space in a second or third floor of a home where you have those low angled walls. Typically, you finish a room around a roof and it’s the angle of the roof, and then you have your knee wall that goes down to the floor. Your typical three or four foot tall knee wall, that’s where we’d hang one of these systems. What we do is we pipe that into that knee wall, and again, we route it through that dead space behind that knee wall and get it out to that heat pump compressor.

These systems can also be attached to a multiple port system where if we’re already doing three or more units in a home, it goes back to the same port that any indoor unit would go to. Whether it’s a floor mounted unit, a ducted unit, or a wall-mounted unit, these are a great option for these spaces.

Jimmy Smithell of N.E.T.R., Inc. talks about LG heat pump systems, and how LG ducted heat pump system are a great whole home heating and cooling solution.

LG Ducted Systems are a great whole home solution.

Hi, I’m Jimmy with N.E.T.R. Today I want to talk to you guys about ducted options from LG on their heat pumps. LG offers a one-on-one ducted style system and also a multi-port ducted ductless system, which is a mixed system. Their ducted one-on-one consists of one heat pump outside, that could be either a red or a standard heat, meaning the standard heat will produce heating down to around 25 degrees; your red series or cold climate will produce heat down to minus 13 degrees. Either of those heat pumps will connect back to your air handler, which is located typically in your attic or your basement. The air handler is where we run all of our duct work off of.

The benefit of a ducted style system would be we can hit every single room on that floor, including bathrooms and hallways. This is a great option for your home. Aesthetically, you will only see a four by 12 register, typically, in each room, and one main grill, which is your intake or your return. That would typically go in a hallway. To install an air handler into an attic we do need a full pull down access, or we would have to get into cutting the ceiling and making some access. The air handler system does run on one thermostat, but again, we can hit every single space off of that.

Hi, I’m Brett with N.E.T.R. — I wanted to share with you three great reasons to have your home’s heating system tuned up before the winter months.

The first one is efficiency. A clean system is an efficient system. Unclean systems waste power, they waste fuel and are more expensive for you to run.

The second reason is catching small things before they become big. Small parts which are starting to fail usually end up becoming large parts that are beginning to fail. So by having an annual maintenance, you’re going to find small things that may need repair and will stop those large things from having to be replaced.

Then the last part is warranty. Many people don’t realize that almost every warranty requires an annual maintenance for it to remain intact. So if you want the protection of that manufacturer’s warranty, you’re going to want to go ahead and have that annual maintenance.

So, three quick reasons why it’s very important to have a qualified contractor come and do annual maintenance on your system.

Brett Rogenski of N.E.T.R., Inc. talks about how to maintain cold climate heat pumps, and why getting maintenance done twice a year is important for keeping your system running efficiently.

Hi, I’m Brett with N.E.T.R. — I wanted to explain to you why a heat pump, which is used for both heating and cooling your home, should be serviced twice a year.

If you were to think about a traditional heating and cooling system, there are two systems: an air conditioning system, which you would service in the spring before the hot months, and a furnace, which you would service in the fall before the winter months.

Your heat pump is actually doing the job of both of those systems. It’s important that we clean it and maintain it both before the heating season and before the cooling season. Please make sure that if you’re using your heat pump to both heat and cool your home, that you have a qualified contractor clean it twice a year.

Brett Rogenski of N.E.T.R., Inc. talks about what we know so far about the Inflation Reduction Act, and what it means for air source heat pumps.

Hi, I’m Brett with N.E.T.R., and I wanted to share with you what we know about the Inflation Reduction Act and its benefits for air source heat pumps.

The first thing that we know is that families will be eligible for tax credits of up to 30% of the install cost up to a maximum of $2,000.

The second thing that we know is that, dependent on family income, you’ll be eligible for rebates of up to $8,000.

And then the last thing is that there is money, in terms of rebates, for upgrading your electrical load center, if it’s required. So bringing your home’s electrical panel up to modern 200 amp service, instead of 100 amp or 60 amp service. And those rebates will be up to $4,000.

So contact a qualified contractor to find out more.

Brett Rogenski, General Manager of N.E.T.R., Inc. talks about the benefits of getting a membership plan with your HVAC contractor.

Hi, I’m Brett with N.E.T.R., I wanted to share with you three great reasons why you want to take advantage of HVAC membership programs.

The first one is it saves you money. Most membership programs offer discounts for service, diagnostics, replacements, and repairs.

The second reason is efficiency. Almost every HVAC service plan also offers annual maintenance to ensure that your system is working at peak efficiency.

And then the third reason is front of the line service. Plan members usually move to the front of the line of any pending service needs or installation needs. So by joining a plan, you’re going to ensure you’re going to have front of the line service when you need it most.

So definitely explore an HVAC service plan with any qualified contractor.

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For more information about N.E.T.R., Inc. membership plans, visit our Service Partner Plan page.

Mike Cappuccio of N.E.T.R., Inc. talks about old-school wall mounted air conditioners, or through-wall air conditioners, why they were bad, and why modern ductless wall mounted air conditioners are a better choice.

Hi, my name is Mike Cappuccio. I’m the founder of N.E.T.R in North Andover, Massachusetts. And today I’m here to talk to you about a couple different things about wall-mounted air conditioners in your home, and some of the disadvantages of that, of a true wall-mounted air conditioner.

So, what do I mean by that? Well, a lot of people today, they still think that I can go to a big box store and buy an air conditioner, I can cut a hole in the side of my house and I can install a wall-mounted air conditioner. Well, let me tell you some of the disadvantages of that.

First, you’re not buying a wall mounted air conditioner. You’re buying a window unit most of the time. A true wall-mounted air conditioner actually goes into a sleeve that you would install in the hole that you would cut into your home. And usually the size of that hole that you would have to cut into your home would be like, say 24 to 26 inches by 18 inches. And then the sleeve would get installed. And then the big wall-mounted air conditioner would then get put into the sleeve. Well, most times, people are buying a window unit and they’re putting them into these holes.

And the disadvantage of this is, you have 2×6 construction in your home today, in these newer homes. And the discharged air through a window unit only looks to go out a window that’s one inch to two inches thick. Well, now you have a six inch wall and you’re putting in a window unit basically into your wall, and you can’t let the discharge air actually get extracted to the outside through that air conditioner that you’re putting into your wall. That’s one of the disadvantages if you’re buying a window unit to install it into your wall.

Now the second disadvantage, even if you do get an actual wall mounted air conditioner, and you install that in the sleeve, what we see and what we have seen over the past 20 years of removing hundreds of these from walls is the water usually sits in that wall mounted air conditioner over a period of time. As that’s running all summer, there’s water in that unit. And where’s that water coming from? Well, that’s the humidity that you’re removing from the space in the home. And a lot of that water, it does drip outside, but a lot of it sits in the pan in the air conditioner. And that water tends to get down inside your walls, and it starts to rot the insides of your walls out. It rots the sills out inside the home which the air conditioner is sitting on top of.

And by the time we actually come 15, 20 years later to remove that, the unit is actually shaking inside the wall. The wall is all rotted, and there’s usually not just [an option to] remove it at that time and patch it. There’s usually major construction that needs to be done with that wall. And the mold sometimes that you see in there, it’s just awful. So now you need mold remediation as well.

So let me talk to you now about some of the advantages of a wall mounted air conditioner that is basically a ductless wall mounted air conditioner. That can be installed on an exterior wall or an interior wall for that [matter].

So, I’m going to talk to you a little bit about the exterior wall first, and how they actually go onto the wall. The actual unit would mount onto the wall. There’s a backing plate. There’s not a 2 foot by 18 inch hole that needs to be opened up in your home. It’s basically a little 3 inch hole that gets cut on usually the bottom right hand corner of the unit, or the bottom left hand corner of the unit. Most of the time, the right, though. And the hole gets sleeved, and the pipes, drains, and electrical then would just be pushed to the outside. And on the exterior of the home, some line hide would be put on there. And the piping refrigerant line and electrical would run down to an outdoor condenser, if you were to install that on your exterior wall of your home.

Now these wall mounted air conditioners from Mitsubishi Electric can also be installed on interior walls as well. We do this every day. It’s a regular occurrence, and there’s a few different ways you can do it. A lot of times you have a bedroom or a room that you might have a closet near that we can mount on an interior wall, and then take the piping, electrical, and drains and put them in line hide in the closet, usually in the back corner of a closet. And then run the piping down into a basement or crawl space. And from there, you can run the piping anywhere you want to go from there. You run it across the basement, run it to the outside and bring it to the condenser.

A lot of times we’ve even put the piping inside the walls of a home because all your interior walls are hollow. They’re usually not insulated unless you’re in a sound studio or something like that. And these hollow walls are very easy to get up into from the basement, and run the piping right inside them, and bring the piping down into the basement or a crawl space, whatever’s under there. And then run those lines out to the condensing unit that would then be placed outside the home. So there’s a lot of different ways to actually install these in homes. Like I said, you can use the interior wall or the exterior wall. Either one will work. So please feel free to check out our website or give us a call. Our in-home consultations, they can explain to you exactly how this will be done. But please, before you cut a 2 foot by 18 inch hole in your home, please, please give us a call and look at the other options. Because I think you’re going to see that in time, this is a good choice, and the right way to do things in your home.